Terms of Service

Overview

This website is operated by Lakerain. Throughout the site, the terms "we", "us" and "our" refer to Lakerain. By visiting our site or purchasing from us, you engage in our Service and agree to be bound by these Terms of Service, including any additional terms and policies referenced here.

Please read these Terms carefully before using our website. If you do not agree to all the terms of this agreement, you should not access the website or use any of our services.

Online store terms

By agreeing to these Terms, you confirm that you are at least the age of majority in your state or country of residence, or that you are the age of majority and have given us your consent to allow any of your minor dependents to use this site.

You may not use our products for any illegal or unauthorised purpose, nor may you, in the use of the Service, violate any laws in your jurisdiction, including copyright laws.

A breach or violation of any of these Terms will result in immediate termination of your access to our services.

Products

Our products are intended for cosmetic use only. They are not medicines and are not intended to diagnose, treat, cure or prevent any disease or medical condition. Ingredient information is listed on each product page. If you have known sensitivities or a skin condition, review the ingredient list and patch test before full use, and consult a medical professional if you are unsure.

We have made every effort to display our products accurately. We cannot guarantee that your screen's display of any colour will be accurate.

Results from cosmetic products vary between individuals. Any before-and-after imagery or descriptive claims on this site are illustrative and are not a guarantee of a specific outcome.

We reserve the right to limit the quantities of any products we offer, to discontinue any product at any time, and to refuse any order at our discretion.

Pricing and payment

All prices are listed in the currency shown at checkout. Where prices are displayed in a currency other than pounds sterling, they are converted at prevailing rates and may vary slightly.

Prices are subject to change without notice. We reserve the right to correct any errors, inaccuracies or omissions, and to cancel orders where a product has been listed at an incorrect price, including after an order has been submitted.

Payment must be received in full before an order is dispatched. By providing payment information you confirm that you are authorised to use the payment method supplied.

Orders

Your order is an offer to purchase. Our acceptance takes place when we dispatch the goods. We may refuse or cancel an order where the product is unavailable, where we identify an error in pricing or description, or where we suspect fraudulent activity.

You agree to provide current, complete and accurate purchase and account information for all purchases made at our store.

Shipping and returns

Delivery timeframes, shipping destinations and related terms are set out in our Shipping Policy. Returns, cancellations and refunds are set out in our Refund and Returns Policy. Both form part of these Terms.

Promotions and discounts

Discount codes, bundle offers and promotions are subject to their own stated conditions and may be withdrawn or amended at any time. Unless stated otherwise, promotions cannot be combined, apply to one order per customer, and hold no cash value.

Accuracy of information

We are not responsible if information made available on this site is not accurate, complete or current. Material on this site is provided for general information only and should not be relied upon as the sole basis for making decisions. Any reliance on the material on this site is at your own risk.

Third-party links

Our site may include links or content from third parties. We are not responsible for examining or evaluating the content or accuracy of third-party materials or websites, and we do not warrant and will not have any liability for them.

User submissions

If you send us comments, reviews, suggestions or other submissions, you agree that we may use, edit, copy and publish them in any medium without restriction and without obligation to compensate you. You are solely responsible for any submission you make and warrant that it does not infringe the rights of any third party.

Prohibited uses

You are prohibited from using the site or its content for any unlawful purpose, to solicit others to perform unlawful acts, to infringe our or others' intellectual property rights, to submit false or misleading information, to upload malicious code, to collect or track the personal information of others, or to interfere with the security features of the Service.

Intellectual property

All content on this site, including text, images, graphics, logos and design, is owned by or licensed to Lakerain and is protected by intellectual property laws. You may not reproduce, distribute or use it commercially without our written permission.

Limitation of liability

To the fullest extent permitted by law, Lakerain will not be liable for any indirect, incidental, or consequential loss arising from your use of the Service or any products purchased. Nothing in these Terms excludes or limits our liability for death or personal injury caused by negligence, for fraud, or for any liability that cannot be excluded under applicable law. Your statutory rights as a consumer are unaffected.

Indemnification

You agree to indemnify and hold harmless Lakerain and its officers, employees and suppliers from any claim or demand, including reasonable legal fees, arising out of your breach of these Terms or your violation of any law or the rights of a third party.

Severability

If any provision of these Terms is found to be unlawful or unenforceable, that provision will be severed and the remaining provisions will continue in full force.

Changes to these Terms

We may update these Terms at any time by posting an updated version on this page. It is your responsibility to check this page periodically. Your continued use of the site after changes are posted constitutes acceptance of those changes.

Governing law

These Terms are governed by the laws of England and Wales. This does not deprive you of the protection of any mandatory consumer protection laws of the country in which you reside.

Contact

Questions about these Terms should be sent to support@lakerain.store.